Everything About Our Shipping Procces
Welcome visitors to your site with a short, engaging introduction. Double click to edit and add your own text.We want you to know that we are with you throughout the entire process to ensure the safe and fast delivery of our preserved plant products abroad. Our customer representatives will be available to assist you throughout the process and ensure you feel secure.
About Our Shipping
Functionality You Will Love
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Shipping
We want you to know that we are with you throughout the entire process to ensure the safe and fast delivery of our preserved plant products abroad. Our customer representatives will be available to assist you throughout the process and ensure you feel secure.
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Reliable and Fast Delivery
To provide the best service to our customers, we work with experienced and reliable partners in international shipping and logistics. No matter where you are in the world, your products will be delivered to your doorstep in the shortest time and in the safest manner.
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Packaging
We place great importance on the packaging process to ensure that our preserved plant products reach our customers in the best possible condition. All the materials we use in this process are recyclable and environmentally friendly. Our products are carefully packaged in completely sealed boxes, ensuring they are protected from damage during transport and storage.
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Bulk Purchases
For bulk purchases, we use pallets to further enhance the security of our products. This prevents the boxes from coming into contact with the ground and protects them from external factors. Each box is labeled with a barcode, making it easy for our customers to identify their products.
Distrubition
We are proud to offer efficient and reliable shipping of our premium moss products from Istanbul to customers worldwide. Utilizing a comprehensive logistics network, we ensure that your orders are delivered swiftly and safely via road, sea, or air.
From Istanbul To Globe...
Our dedicated team is committed to maintaining the highest standards of service, so you can trust that your moss will arrive in perfect condition, no matter where you are. Whether you're a retailer or a craftsman, we are here to support your needs with seamless distribution tailored to your requirements.
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Necessary warnings to prevent damage to the products are printed on the boxes. These warnings include:
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Avoid humidity levels above 80%.
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Protect from extreme heat and cold environments.
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Do not let the boxes come into contact with wet surfaces.
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Do not open the boxes before use, in order to prevent foreign substances entering.
Customs and Tax Procedures?
For your international orders, we provide all necessary documents and permits to ensure a smooth completion of customs and tax procedures. Export documents from the country of origin are prepared in compliance with the regulations of the destination country. This way, we ensure that your orders reach you without any delays in customs processes.
Do the products have certification?
Our products have various certifications required by different countries. Some of these include the Plant Health Certificate, European Union compliance certificate, and quality and eco-friendly certifications. If there is a specific certification required by the destination country, our team will ensure the necessary certifications are obtained during the order process.
How is the shipping fee calculated?
Our customers deserve the highest level of support, and we work tirelessly to maintain those standards. When you choose to work with our team, know that you are consistently choosing quality and excellence. Customer service is at the heart of everything that we do.
Is there a warranty on the products?
All products purchased from us are covered under our warranty and maintenance conditions for 2 YEARS.
If you’d like more information about our features, get in touch today.